Terms of Service

Last updated: 27 April 2026 · Effective date: 27 April 2026

These Terms of Service ("Terms") govern your access to and use of the website motleyexim.com and the inquiry, quotation, sample-request and document-request facilities offered through it (collectively, the "Site"). By visiting the Site, submitting any form, or otherwise engaging with content on the Site, you agree to these Terms. If you do not accept them, please do not use the Site.

1. Who we are

Motley Exim Co. ("MECo", "we", "us", "our") is an India-incorporated firm. Founded as Carris Coatings in 1986; incorporated as Motley Exim Co. in 1999.

• Registered office: B-70/56, D.S.I.D.C. Sheds, Lawrence Road, New Delhi 110035, India
• IEC: 0599007079
• GSTIN: 07AAFFM5045C1ZM
• Brands: CAMPRO® (multi-spectral camouflage systems), MECO® (camouflage paint & coating services), FIRE ARMOR® (fire-suppression systems)
• ISO 9001:2015 quality-management certified
• Contact: info@motleyexim.com · +91 93101 11792

2. Definitions

• "Customer" means any person, body or entity that submits an inquiry, requests a quotation, or enters into a purchase agreement with MECo.
• "Quotation" means a written commercial offer issued by MECo following an inquiry, in the form of a quote, Pro-Forma Invoice or equivalent document.
• "MSA" means a Master Supply Agreement, Purchase Agreement, or other written contract between MECo and a Customer governing the supply of goods or services. Where signed, the MSA prevails over conflicting parts of these Terms in respect of that supply.
• "End-User" means the ultimate party that will use, deploy or possess the goods, including the agency or unit of an armed force, paramilitary force or police force.
• "SCOMET List" means Appendix 3 to Schedule 2 of the ITC(HS) Classifications maintained by the Directorate General of Foreign Trade (DGFT).
• "Sanctions Lists" means the UN 1267 Consolidated List, the US Office of Foreign Assets Control SDN List, the EU Consolidated Financial Sanctions List, the India DGFT Denied Entity List, and other lists referenced in section 10.

3. Scope of these Terms

These Terms apply to:

• your use of the Site and its content;
• any inquiry or request you submit through the Site or by email, WhatsApp, telephone or postal correspondence directed to MECo;
• any quotation we issue in response;
• pre-contractual exchanges (sample documents, EUC drafts, RFI/RFP responses) up to the point a binding MSA, Purchase Agreement, or Pro-Forma Invoice is executed.

Once an MSA or Pro-Forma Invoice is executed, the supply terms in that document govern the supply. These Terms continue to govern your ongoing use of the Site.

4. Eligibility and acceptable use

The Site is intended for:

• defence-procurement officers, supply-chain professionals, and authorised representatives of armed forces, paramilitary forces, police forces, and government agencies;
• OEMs, distributors, integrators and licensed defence-trade brokers;
• research institutions and academic users with legitimate professional interest;
• journalists, regulators, and other stakeholders.

You agree that you will not:

• use the Site in violation of Indian or international export-control law (including the FTDR Act 1992, FTP 2023, the SCOMET list, the US Export Administration Regulations, the US ITAR, EU Regulation 2021/821, UK Export Control Order 2008, UN sanctions and any other applicable regime);
• impersonate any person or entity, misrepresent your affiliation with any organisation, or provide false End-User information;
• use the Site to harvest data, scrape content for commercial use, or build datasets for third-party AI or analytics products without our prior written permission;
• attempt to gain unauthorised access to MECo systems, probe for vulnerabilities, or interfere with the operation of the Site;
• introduce viruses, malware or other harmful code;
• use the Site to transmit unlawful, defamatory, infringing, harassing, obscene or threatening content;
• circumvent or attempt to circumvent any sanctions screening, end-user verification, licensing or compliance procedure operated by MECo.

You are responsible for ensuring that any individual you authorise to use the Site on your behalf complies with these Terms.

5. Inquiries and quotations

Submitting an inquiry, sample request, document request, or RFI/RFP response through the Site does not create a contract. Information you supply will be processed in accordance with our Privacy Policy and is subject to sanctions screening as set out in section 10.

Quotations issued by MECo are valid for the period stated in the quotation (default 30 days from issue) and remain conditional on:

• receipt of a satisfactory End-Use Certificate from the named End-User;
• completion of sanctions screening of the Customer, End-User, beneficial owners, freight forwarder and financial intermediaries;
• SCOMET classification and, where required, grant of an export licence by DGFT or eligibility under a current General Authorisation;
• compliance with destination-country import-control law;
• availability of raw material, production capacity and freight at the relevant time;
• any other conditions stated in the quotation.

A binding contract is formed only when (i) MECo issues a Pro-Forma Invoice or signs an MSA, (ii) the Customer accepts in writing, and (iii) the agreed advance payment or letter of credit is received in cleared funds. Until then, MECo may amend, withdraw or decline any quotation without liability.

6. Site content and intellectual property

All content on the Site — including text, images, photographs, illustrations, diagrams, product descriptions, technical data, schema markup, source code, layout and the look-and-feel — is the property of MECo or its licensors and is protected by the Copyright Act 1957, the Trade Marks Act 1999, the Designs Act 2000, applicable foreign IP statutes and treaties.

The trademarks CAMPRO®, MECO®, FIRE ARMOR® and the MECo monogram are registered or used as trademarks of Motley Exim Co.

You are granted a limited, non-exclusive, non-transferable, revocable licence to view the Site and to download or print extracts solely for your internal evaluation and procurement-decision purposes. You may not:

• reproduce, republish, distribute, or sell Site content;
• create derivative works;
• use Site content to train or fine-tune machine-learning models;
• remove or alter any copyright, trademark or proprietary notice; or
• use any of our trademarks except in factual reference to MECo's products or services.

If you believe content on the Site infringes your IP, please contact our Grievance Officer with the takedown information specified in IT Rules 2021 r.3(1)(d).

7. Privacy and cookies

Your personal data is processed in accordance with our Privacy Policy. Use of cookies and similar technologies is governed by our Cookie Policy. By using the Site you confirm you have read both.

8. Defence-export reservation

The Site is informational. Inclusion of a product or service description on the Site does not constitute:

• an offer to sell, lease, license or otherwise transfer that product or service to you, in your jurisdiction, or to any End-User;
• a representation that MECo will obtain the licences required for any specific export;
• a representation that the product or service is available, has been classified for your purpose, or has been approved by your government's regulator;
• a price or technical specification that survives an inquiry-by-inquiry analysis.

Sales of MECo's defence-camouflage and fire-suppression products are made only after individualised compliance review and execution of an MSA or Pro-Forma Invoice. MECo reserves the right, in its sole discretion, to decline any inquiry or order for any reason, including for compliance, sanctions, or risk-management reasons, without liability and without disclosing the basis of the decision.

9. Export-control representations by Customer

By submitting any inquiry, sample request, RFP response, or order, you represent and warrant on your own behalf and on behalf of your principal and the named End-User (where applicable) that:

1. you have lawful authority to make the inquiry / order;
2. the End-User identified is the actual user of the goods, not a transhipper, broker, or front;
3. the intended End-Use is lawful in the destination country and consistent with international humanitarian-law obligations;
4. the goods will not be re-exported, re-sold, transferred, leased, licensed, or otherwise made available to any third party or third country without the prior written consent of MECo and, where required, of the DGFT and the importing country's regulator;
5. you will provide a valid End-Use Certificate (EUC) on the End-User's official letterhead, signed by an authorised officer, prior to shipment;
6. you will cooperate with any post-shipment End-Use Verification by MECo, DGFT, or any authority of competent jurisdiction;
7. the inquiry / order is not made for or on behalf of any sanctioned destination, sanctioned end-use, or sanctioned end-user;
8. you will procure all import licences, end-user permits, and post-import compliance approvals required in the destination country;
9. you will not use the Site, the goods, or related technology for the development, production, or stockpiling of weapons of mass destruction (chemical, biological, nuclear, radiological), missile-delivery systems, or unmanned aerial vehicles for offensive use.

These representations survive any termination of the engagement and will apply with equal force to any successor, assignee, or beneficial owner of the inquiry or order.

10. Sanctions self-attestation

By using the Site or submitting any inquiry, you warrant that neither you, your principal, the named End-User, nor any beneficial owner holding ten per cent (10%) or more in any of the foregoing is:

• listed on the United Nations Security Council Consolidated List;
• listed on the US Office of Foreign Assets Control (OFAC) Specially Designated Nationals List or any sectoral sanctions list, or owned 50% or more in aggregate by listed parties;
• listed on the EU Consolidated Financial Sanctions List;
• listed on the India DGFT Denied Entity List;
• listed on the UK HM Treasury consolidated list of financial sanctions targets;
• listed on the US Non-SDN Chinese Military-Industrial Complex Companies List (NS-PLC) or any equivalent;
• located in, organised under the laws of, or ordinarily resident in any comprehensively sanctioned jurisdiction (currently including, without limitation, Iran, North Korea, Syria, Cuba, the Crimea region, the so-called Donetsk and Luhansk People's Republics, and any other jurisdiction notified from time to time).

You agree to notify MECo immediately if any of the above changes during a live inquiry or contract. MECo may terminate any engagement, refuse shipment and recall released documentation if any party becomes listed; advance payments related to undelivered goods will be returned, less reasonable wind-down costs, where lawful to do so.

11. Anti-corruption

MECo conducts business in compliance with the Indian Prevention of Corruption Act 1988, the Foreign Corrupt Practices Act 1977 (US), the Bribery Act 2010 (UK) and equivalent laws. You represent that no payment, gift, hospitality or other advantage will be offered, given or accepted in connection with the Site or any engagement with MECo for the purpose of obtaining or retaining business or any improper advantage. We do not make facilitation payments. Any breach of this section is a material breach entitling MECo to terminate immediately.

12. Disclaimers

• The Site is provided "as is" and "as available". Subject to applicable law, all warranties, conditions and other terms (whether express or implied) are excluded to the maximum extent permitted by law.
• Product descriptions, photographs, technical data, performance figures, and indicative specifications shown on the Site are for general information only. Actual delivered specifications, quantities, prices and lead times are governed by the executed MSA or Pro-Forma Invoice and the accepted Pre-Delivery Inspection report.
• References to "ISO 9001", DGFT registration, IEC, GSTIN, SCOMET registration, and other certifications are made in respect of MECo as an entity. They do not by themselves certify any specific consignment.
• Links to third-party sites are provided for convenience. MECo does not endorse, control or accept responsibility for third-party content.
• The Site is not a public offer to sell securities, investment products, or any service requiring registration with SEBI or any other securities regulator.

13. Limitation of liability

To the maximum extent permitted by law:

• MECo's aggregate liability arising out of or in connection with your use of the Site, regardless of the cause of action, is limited to one hundred Indian Rupees (INR 100) or the relevant currency equivalent;
• MECo's liability in connection with any specific quotation, order, or supply is governed by the limitation-of-liability provisions in the executed MSA or Pro-Forma Invoice; absent an executed instrument, MECo's liability is limited to refund of advance payments actually received and not yet earned by performance;
• MECo will not be liable for any indirect, consequential, incidental, special, exemplary or punitive damages, lost profits, loss of use, loss of business, loss of contract, loss of goodwill or loss of data, in each case howsoever arising.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of mandatory consumer-protection statutes, or any other liability the exclusion of which is prohibited by law.

14. Indemnification

You agree to defend, indemnify and hold harmless MECo, its directors, officers, employees, advisers and licensors from and against any claim, demand, action, proceeding, loss, liability, cost or expense (including reasonable legal fees) arising out of or in connection with:

• your breach of these Terms or any representation made under section 9 or section 10;
• your misuse of the Site;
• your violation of applicable export-control or sanctions law;
• any End-User's misuse of, or unauthorised retransfer of, goods supplied by MECo;
• your infringement of any third-party right.

15. Force majeure

Neither party will be liable for any failure or delay in performance to the extent caused by an event beyond its reasonable control. Without limitation, force majeure includes: act of God; natural disaster; epidemic or pandemic; war, armed conflict or civil unrest; terrorist act; strike, lockout, or industrial dispute; cyber-attack; failure of utility, internet, or telecommunication infrastructure; supplier default for sanctions reasons; denial, suspension or revocation of any export licence, import licence, or end-user authorisation; imposition of sanctions or trade-control measures by India, the importing country, or any third country; government action, including show-cause notice, summons, seizure or order of any nature; and any other event customarily treated as force majeure.

16. Customer-segment notes

Specific terms apply to particular customer segments and are addressed in the relevant MSA or Pro-Forma Invoice:

• Indian Ministry of Defence, Defence Public Sector Undertakings (DPSUs) and Defence Research and Development Organisation (DRDO): Defence Acquisition Procedure 2020 (DAP 2020) and predecessor procurement frameworks apply by reference; Integrity-Pact obligations, indigenous-content categorisation, and government-favourable contract terms are accepted subject to compliance review.
• Foreign allied military buyers: SCOMET licence is required for every shipment unless a current General Authorisation covers the export; End-Use Certificate, no-retransfer undertaking, and four-list sanctions screening apply.
• Foreign police, paramilitary or private-security buyers: enhanced due diligence, including human-rights screening of the end-user government and intended deployment region, applies.

17. Confidentiality

If, in connection with an inquiry or quotation, MECo discloses information designated as confidential, or which by its nature ought reasonably to be regarded as confidential, you must:

• use it solely for the purpose for which it was disclosed;
• protect it with at least the same care you apply to your own confidential information of similar sensitivity, and in no case less than reasonable care;
• not disclose it to any third party except advisers under equivalent confidentiality obligations on a need-to-know basis;
• return or destroy it on request or on the conclusion or abandonment of the inquiry.

The confidentiality obligation survives for five (5) years after disclosure for general information, and seven (7) years for defence-specifications and end-user data.

18. Termination and suspension

MECo may suspend or terminate your access to the Site at any time, without notice, if MECo reasonably believes:

• you have breached these Terms;
• continued access poses a security, sanctions, or compliance risk;
• termination is required by law or by an order of a competent authority.

Sections that by their nature should survive termination — including sections 6 (IP), 9 and 10 (export-control and sanctions reps), 11 (anti-corruption), 12–14 (disclaimers, liability, indemnity), 17 (confidentiality), 19 (governing law) — will survive.

19. Governing law and dispute resolution

These Terms and any non-contractual obligations arising in connection with them are governed by the laws of the Republic of India, without regard to conflict-of-laws rules.

19.1 Indian counterparties

Disputes are subject to the exclusive jurisdiction of the competent courts at New Delhi, India.

19.2 Foreign counterparties

For Customers, End-Users and other counterparties whose registered office is outside India, any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 of India. The seat of arbitration is New Delhi, India. The language of the arbitration is English. Unless the contract value exceeds twenty-five crore Indian Rupees (INR 25,00,00,000), the tribunal will consist of a sole arbitrator; for higher values, a tribunal of three arbitrators applies.

19.3 Interim relief

Either party may approach a competent court for urgent interim or injunctive relief without waiver of the dispute-resolution provisions above.

20. Severability, no-waiver, entire agreement, assignment

• Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
• No waiver: failure or delay by MECo to enforce any provision is not a waiver of MECo's rights.
• Entire agreement: these Terms, together with the Privacy Policy, the Cookie Policy, the Grievance Officer page, and any executed MSA or Pro-Forma Invoice, constitute the entire agreement between you and MECo in respect of the subject matter, superseding any prior or contemporaneous communication.
• Assignment: you may not assign or transfer your rights or obligations under these Terms without MECo's prior written consent. MECo may assign these Terms to an affiliate or to a successor in connection with a corporate reorganisation.
• Notices: notices to MECo must be sent to info@motleyexim.com and to the registered office. Notices to you may be sent to the email or postal address you have provided.
• Construction: headings are for convenience and do not affect interpretation. References to a statute include subordinate legislation and amendments. The singular includes the plural.
• Language: English is the controlling language of these Terms; translations are provided for convenience.

21. Changes to these Terms

We may amend these Terms from time to time. Material changes will be flagged at the top of this page with a new "Last updated" date and may be communicated via the cookie consent banner. Your continued use of the Site after a material change constitutes acceptance of the updated Terms to the extent permitted by law. For changes that materially affect rights of an existing Customer with an open quotation or contract, the Terms in force at the time of the relevant transaction will apply to that transaction.

22. Contact

These Terms do not constitute legal advice. They are prepared for the use of motleyexim.com and its visitors and do not replace any specific contractual document executed between MECo and a Customer. Where any provision conflicts with mandatory law of a relevant jurisdiction, that mandatory law prevails to the extent of the conflict.