Accessibility Statement

Last updated: 27 April 2026 · Conformance target: WCAG 2.1 Level AA

Motley Exim Co. ("MECo") is committed to making motleyexim.com usable by the widest possible audience, including people with disabilities. This statement explains the standards we are working to, the conformance level we currently believe the Site achieves, the limitations we know about, and the channel through which you can give us accessibility feedback.

1. Conformance Status

The conformance status describes how a website performs against the success criteria of WCAG.

• Target: WCAG 2.1 Level AA
• Self-assessed status (April 2026): partially conformant. "Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard.
• Most recent assessment: internal review by the MECo design team using an automated audit (Squirrelscan), targeted manual keyboard-only and screen-reader checks (NVDA on Windows, VoiceOver on macOS), and colour-contrast measurement against WCAG 1.4.3 / 1.4.11.

2. What We Have Done

The following accessibility measures are implemented on motleyexim.com:

• Skip-link: every page exposes a "Skip to content" link as the first focusable element, taking keyboard users past the site header to the main content.
• Landmarks and headings: pages use a single <main id="main"> landmark, a logical heading order (one H1 per page), and ARIA roles where helpful.
• Keyboard operability: menu, sidebar, FAQ accordion, contact forms, and CTA buttons are reachable and operable using the keyboard alone. Visible focus indicators (2px amber ring) appear on all interactive elements.
• Reduced motion: all decorative animation — hex-cursor canvas, parallax, animated counters, and the homepage hero scroll-frame sequence — is disabled or muted when the user has set prefers-reduced-motion: reduce in their operating system.
• Colour contrast: body text and primary CTAs meet at least the 4.5:1 contrast ratio required by WCAG 1.4.3; large headings meet 3:1.
• Forms: every form field has a programmatically associated label, an autocomplete attribute where applicable, an aria-describedby pointer to inline help, and an aria-live region for the status message returned by the inquiry endpoint.
• Images: meaningful images carry descriptive alt attributes; decorative images use alt=""; SVG decorations and canvases that exist for visual texture are marked aria-hidden="true".
• Touch targets: interactive controls meet the 44 × 44 CSS-pixel touch-target recommendation of WCAG 2.5.5.
• Plain-language design: we keep procurement-relevant copy concise and use lists / tables to expose structured information (sub-processor table, retention table, sanctions list, escalation path) rather than burying it in prose.

3. Known Limitations

Despite our efforts, the following parts of the Site may not be fully accessible. We are tracking each item and will close it before launch where commercially feasible:

• Custom interactive visualisations: the homepage hero camouflage-dissolve sequence, the "Our DNA" spectrum-band scroll experience, and the homepage export world-map are decorative or richly visual. Static fallbacks are provided where possible (for example, the export-map markers also appear in a list further down the page) but a screen-reader user may experience them only as omitted decoration.
• Third-party embeds: Google Tag Manager, the Pagefind search bundle, and any embedded video or PDF datasheet are governed by their vendors' accessibility levels. We choose vendors that publish a VPAT or equivalent statement where possible.
• Bilingual content: at launch the Site is in English. Hindi and other Schedule-VIII language versions for the privacy notice are planned but not yet live; until then the English page is canonical.
• Captioning: most product photography on the Site has descriptive ALT text, but a small number of imported blog posts may have decorative imagery without ALT. We are auditing the imported set against the new authoring standard.

4. Compatibility

The Site is designed to be compatible with the following assistive technologies:

• Recent versions of major browsers (Chrome, Edge, Firefox, Safari) on Windows, macOS, Android, and iOS.
• Screen readers: NVDA on Windows, VoiceOver on macOS and iOS, TalkBack on Android, JAWS on Windows.
• Voice control on macOS and Windows; Dragon NaturallySpeaking 15 or later.
• Browser zoom up to 200% without horizontal scroll and up to 400% with reflow on standard viewports, per WCAG 1.4.10.

The Site may not work as intended in browsers more than five years old, browsers with JavaScript disabled (some interactive flows degrade gracefully but the visual experience changes), or browsers configured to override author styles in a way that conflicts with our reduced-motion handling.

5. Technical Specifications

• HTML5 with semantic landmarks
• WAI-ARIA 1.2 patterns for menu, accordion, and tab interfaces
• CSS3 with prefers-reduced-motion media-feature support
• JavaScript progressive enhancement — core navigation works without JS

6. Assessment Approach

We assess accessibility using a combination of:

1. Automated audits — Squirrelscan + Lighthouse + axe-core run on every changed page.
2. Manual keyboard testing — Tab, Shift+Tab, Enter, Space, and arrow-key flow on each landmark.
3. Screen-reader spot checks — NVDA + VoiceOver pass on each newly-published or substantially-changed page.
4. Colour-contrast measurement — programmatic contrast check on text, links, and interactive components against WCAG 1.4.3 / 1.4.11.
5. User feedback — we treat accessibility complaints received via the channel below or via the Grievance Officer as priority bugs.

7. Feedback

We welcome feedback on the accessibility of motleyexim.com. If you encounter an accessibility barrier, or if you need a particular page or document in an alternative format (large-print PDF, plain-text version, structured Word document), please write to us:

• Email: info@motleyexim.com with the subject line "Accessibility feedback"
• Phone: +91 93101 11792, Monday to Saturday, 09:30 to 18:30 IST
• Postal: Motley Exim Co., B-70/56, D.S.I.D.C. Sheds, Lawrence Road, New Delhi 110035, India

We aim to acknowledge accessibility feedback within 2 business days and to resolve the underlying issue (or provide a workaround) within 30 days. If you are not satisfied with the response you may escalate to our Grievance Officer Tejasvi Shedha (Business Development Executive) at evolve@motleyexim.com — full process at /grievance-officer/.

8. Related Statutory Framework

This statement is published in alignment with:

• RPwD Act 2016, Section 40 (accessibility standards) and Section 46 (time limit for compliance), read with Rule 15 of the RPwD Rules 2017.
• Information Technology Act 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.
• Indian Standard IS 17802 / ISA W3C (Web Content Accessibility) — the Indian adoption of WCAG.

Where any provision of those instruments imposes a higher accessibility standard than WCAG 2.1 AA on a particular type of content, that higher standard prevails for that content.

9. Updates to this Statement

We will revise this statement when material changes are made to the Site, when our audit findings indicate a change in conformance status, or at least once every 12 months. The date at the top of this page reflects the most recent review.

This Accessibility Statement is intended to satisfy the disclosure expectations of the RPwD Act 2016 and the W3C Accessibility Statement model. It is not a legal undertaking that every page meets every WCAG 2.1 success criterion at every moment, but it is a good-faith summary of the position as of the date stated above.